Terms of service

About Us
Havin’ It Life (“we”, “us”, “our”) is a lifestyle and home décor brand offering curated products designed to enhance your living spaces. By accessing our website or placing an order, you agree to these Terms of Service along with our Refund Policy, Shipping Policy, and Privacy Policy. We may update these terms at any time, and changes will be reflected on this page.

Product Information
We aim to provide accurate descriptions and clear product images. Minor variations in color, tone, finish, or design may occur due to lighting, manufacturing processes, or screen differences and are not considered defects.

Pricing & Availability
Prices and product availability may change without prior notice. If an item becomes unavailable after an order is placed, we will contact you to offer a refund, replacement, or suitable alternative.

Orders & Cancellations
Once an order is placed, it enters processing and may not be cancellable after dispatch. We reserve the right to cancel orders due to incorrect pricing, stock issues, suspicious activity, or incomplete customer information.

Cash on Delivery (COD)
COD is available for customer convenience. Customers must be available to receive parcels. Unjustified refusal of delivery may result in future COD restrictions. Advance confirmation may be required for high-value orders.

Shipping & Delivery
Delivery timelines are outlined in our Shipping Policy. Delays may occur due to courier operations, weather, or public holidays. Once dispatched, responsibility transfers to the courier, though we remain available to assist if issues arise.

Returns, Refunds & Exchanges
Returns and refunds are subject to our Refund & Return Policy and require prior approval. We do not accept used or damaged items, products without original packaging, sale or discounted items unless defective, or returns based on change of mind without agreed terms.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 24–48 hours of delivery with clear photos or videos for assistance.

Intellectual Property
All website content, including images, text, graphics, branding, and design, is the property of Havin’ It Life. Unauthorized use or reproduction is prohibited.

Limitation of Liability
We are not responsible for courier delays, incorrect addresses provided by customers, misuse of products, or third-party actions beyond our control.

Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how your information is collected and protected.

Contact Us
For questions or support, contact us at havinitlife@gmail.com.

Our Promise
We are committed to creating premium lifestyle experiences and thank you for trusting Havin’ It Life.